Your clients already message you on WhatsApp. Now it books the appointment too.
Premium Growth Engine (PGE) replaces the booking widget, the DMs, and the missed calls with a single WhatsApp conversation — one that actually checks your real availability before it confirms anything.
PGE's unified WhatsApp platform — +254 142 86625 — is the same number customers use to book appointments and tenants use to onboard and run day-to-day operations. It's not a tenant's individual number.
How a WhatsApp booking actually works
Four steps, entirely inside the conversation your client already started.
A client messages your WhatsApp number
No app to download, no booking form to fill in — they just start a conversation, the same way they'd message a friend. The assistant understands natural language, handles typos, and remembers what they've already told it in the conversation.
It checks your real service list and availability
The assistant only offers services, staff, and time slots that actually exist in your PGE workspace — it never invents a price or a service you don't offer. The moment a slot is requested, it's locked so two clients can never be booked into the same appointment.
The right staff member is matched
Bookings are matched by skill and shift. If a branch or staff member is fully booked, PGE Enterprise workspaces can automatically offer the next open seat at a sister location instead of turning the client away.
The booking is confirmed and reminded automatically
A confirmation goes out the moment the booking is made, and a reminder goes out 24 hours before the appointment — without you or your staff having to do anything.
What WhatsApp booking is — and isn't
PGE's WhatsApp assistant handles booking, availability, confirmations, and reminders. It does not collect payment from your clients — how you charge them (cash, M-Pesa, card, or anything else you already use) stays entirely between you and your client, outside PGE. Your own PGE subscription is billed separately, through Paystack.
Every booking updates the client record automatically
Visit history, spend, and VIP status are tracked the moment a booking is confirmed — no manual data entry. It's the same client record your staff see from the dashboard, not a separate WhatsApp-only list.