TORPSKÄRN LIMITED

User Data Deletion Instructions

According to Meta Platform Rules and the Kenya Data Protection Act 2019 (KDPA 2019), users have the right to request the deletion of their personal information processed by our integration. Please follow the instructions below to remove your user profile and purge associated scheduling data from our systems.

Option 1: Detach via Facebook Settings (Self-Service)

If your account is connected to our application via Facebook Login or Meta Developer settings:

  1. Go to your Personal Facebook profile's Settings & Privacy menu.
  2. Click on Settings, then navigate to Apps and Websites in the left-hand column.
  3. Locate Premium Growth Engine and click the Remove button.
  4. Confirm the deletion request in the popup modal. Facebook will notify us to disconnect your profile.

Option 2: Direct Database Purge Request (30-Day SLA)

To completely erase all scheduling history, WhatsApp token associations, and phone records:

Email Compliance Operations

Send a deletion request directly to our compliance officer:

torpskarnindustries2018@gmail.com

Please use the subject line "Data Deletion Request" and provide your registered business slug or WhatsApp phone number. Upon receipt, our engineering team will execute a complete database purge sweep within our strict 30-day Data Purge SLA.

3. What is Deleted?

Executing a database purge permanently deletes:

  • All database rows matching your WhatsApp user ID or tenant organization.
  • Secure access tokens used to communicate with the Meta API.
  • Associated client appointment coordination logs.

Note: This action is irreversible. Once deleted, scheduler linkages cannot be recovered.

Last updated: July 2026. For confirmation receipts of sweeps, monitor your request ticket email inbox.

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